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Lately, considerable evolution has been seen in how people would shop, for the tendency to shop online has increased multi-folds. Like any other significant change in society, this transition has stakeholders. Following paragraphs aim at discussing the stakes of this change.
The advent of the internet and the widespread use of technology have given birth to many new ways to conduct business. In the 1990s, the western world explored the possibility of people ordering products and services from the comfort of their homes. As people gained comfort in using the internet and online payments, the acceptance of online deliveries multiplied quickly. More factors have contributed to the wave of online shopping: first, people are busier than before and welcome the time-saving and convenience aspect of online shopping; secondly, a good website has massive options to choose from, which can be quickly sorted using the filter options available. Moreover, the shopkeepers can reach a large customer base and even tap international markets. Thus, today, there are numerous e-commerce sites in almost all fields serving their customers in all parts of the globe.
The massive change this trend has brought to our lives has
impacted people and shopkeepers. While on one side, this is a boon for customers and those sellers that can take advantage of changing times, smaller vendors have been facing tough times, for they do not have the needed funds or knowledge to build online facilities for themselves; consequently, they are losing business.
To sum up, E-commerce has skyrocketed as this medium has been successful in fulfilling the requirements of customers and sellers alike. Yet similar to any significant change, this too has some drawbacks for some.
Swaatii Sehgal